How Zome is run.
Zome is a young company. Here are the principles we hold ourselves to, and who we answer to.
In this order, every time
Our operating principles
- 01We are accountable to the trades
Our customers are owner-operators. Every roadmap decision is checked against one question: does this help a small crew book more good work?
- 02We tell the truth in public
No invented stats, reviews, logos or customer counts on our site or in our sales conversations. When we don't know, we say so.
- 03We put terms in writing
Pricing, contract terms and what's included are confirmed in writing before anyone signs.
- 04We protect customer data
We collect what we need to do the job, explain it in plain English, and never sell it.
- 05We listen first
Founding partners get direct access to the people building Zome, and their feedback shapes the product.
How decisions get made
Four steps, the same way every time.
Listen
Founding partners tell us what's slowing them down, in their words.
Check it against our principles
Does it help a small crew book more good work, honestly?
Write it down
Decisions, prices and terms are written down and shared, not remembered.
Ship it and report back
We show partners what changed and what the real numbers say.
Before anything ships
Shared with the partner
Last 12 weeks
In this order, every time
Zome is early, and our founding team runs demos and onboarding personally. Team profiles will appear here as the company grows.
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