Job UpdatesRolling out to founding partners
Customers always know when you're coming.
Automatic confirmations, reminders and on-my-way texts with your tech's name and arrival window, so nobody waits at home wondering.
- Confirmations
- Reminders
- On my way
No more “are you still coming?” calls.Confirmations, reminders and on-my-way texts
Summit PlumbingYour visit is confirmed for today, 2–4pm.
Summit PlumbingMike is on the way and should arrive 2:10 to 2:25pm. Reply with a gate code if you need to.
Gate code is 2210, thanks!
BookedOn the wayArrived
Fewer no-shows, fewer phone calls
Confirmations
A clear confirmation as soon as the job is booked.
Reminders
A reminder the day before, with an easy way to reschedule.
On my way
Your tech's name and arrival window the moment they head out.
Summit PlumbingYour visit is confirmed for today, 2–4pm.
Summit PlumbingMike is on the way and should arrive 2:10 to 2:25pm. Reply with a gate code if you need to.
Gate code is 2210, thanks!
BookedOn the wayArrived
Summit PlumbingYour visit is confirmed for today, 2–4pm.
Summit PlumbingMike is on the way and should arrive 2:10 to 2:25pm. Reply with a gate code if you need to.
Gate code is 2210, thanks!
BookedOn the wayArrived
Summit PlumbingThanks for choosing us today, Maria! Would you share a quick review? It helps a small local team a lot.
Of course, you guys were great!
Google reviewFast, clean and fair. Highly recommend.
The texts customers actually want.
On my way
Arrival windows customers can plan around.
Summit PlumbingYour visit is confirmed for today, 2–4pm.
Summit PlumbingMike is on the way and should arrive 2:10 to 2:25pm. Reply with a gate code if you need to.
Gate code is 2210, thanks!
BookedOn the wayArrived
Two-way replies
Customers reply with gate codes and questions.
Summit PlumbingThanks for choosing us today, Maria! Would you share a quick review? It helps a small local team a lot.
Of course, you guys were great!
Google reviewFast, clean and fair. Highly recommend.
Automations
Set it once for every job type.
Job completedFurnace repair · Oct 2
wait 11 months
Tune-up reminder sentEmail + text
2 days later
Tune-up bookedSep 14 · 8–10am
See how you stack up against the competition
Your free AI report checks your Google profile, website and reviews, then shows exactly who ranks above you and why.
Who's beating you nearby
1st
Harbor Plumbing4.6
34/40
2nd
City Drain Co.4.4
31/40
···
5th
Your business4.9
18/40
Online health41/100Fair
ExampleQuestions, answered
Can I edit the messages?
Yes. You approve every template and can change them at any time.
Do customers have to opt in?
Service messages about a booked job go to the number the customer gave you for that job. Marketing messages need separate consent, and Zome keeps the two apart. Check the rules that apply where you work.
Can customers reply?
Yes. Replies land in your inbox with the job attached.
Is it available now?
It is rolling out to founding partners in stages. Ask on your demo what is available today and when the rest arrives.
The easiest way to grow your service business online.
Get your free AI report in about a minute, then see exactly what Zome would fix first.