Contents
Prices and terms checked on each vendor's own pricing page on October 2, 2026. Vendors change prices often, so confirm the current figures before you buy. Sources are listed at the end.
Review and messaging platforms help a service business ask for reviews, answer leads and stay in touch with past customers. Two of the best-known, Podium and Birdeye, don't publish prices. Two others, Broadly and NiceJob, do.
Podium and Birdeye: no published prices
- Podium's pricing page shows no prices. It says plans are "designed to fit your specific business needs" and asks you to "talk to our sales team for details." It states no contract terms.
- Birdeye's pricing page shows no prices. It asks for your email, company name and number of locations before showing pricing. It mentions "one platform, one contract" without stating the length.
Without published prices, you only learn the cost and the contract on a sales call. Ask for these in writing:
- The monthly price per location, and what's included at that price
- Any setup or onboarding fee
- The contract length, how it renews and how much notice you must give to cancel
- What add-ons cost (extra numbers, users, texting)
- What happens to your reviews, contacts and website if you leave
Broadly: published bundle and plans
| Plan | Monthly | Onboarding |
|---|---|---|
| 24/7 AI Workforce | $799 | Included |
| Standard | $399 | $350 |
| Pro | $699 | $350 |
| Premium | $999 | $350 |
- The 24/7 AI Workforce bundle includes:
- an AI receptionist for calls, texts and web chat
- social media management
- review responses
- a website
- listings on 70+ directories
- email and SMS campaigns
- missed-call text-back
- Standard includes web chat AI, a CRM, review replies, social posting and directory management.
- Pro adds texting, missed-call text-back and email and SMS marketing.
- Premium adds a phone AI receptionist with 300 minutes a month, appointment booking, automated review requests and more SEO.
Broadly also sells à la carte services. For example, a 3–5 page website is $99 a month plus a $199 build fee, and Reputation AI starts at $79 a month.
Broadly says the bundle is billed "month to month" with "no long-term contract" and that you can "cancel anytime with no cancellation fees."
NiceJob: published plans
| Plan | Monthly | Includes |
|---|---|---|
| Starter | $75 | Review requests by text and email, website widgets, social sharing, a team leaderboard and a reviews microsite |
| Pro | $125 | Everything in Starter, plus repeat-customer and referral campaigns, email broadcasts, AI review replies, gifts, NPS surveys and competitor tracking |
- A Sites add-on, a fully managed website, is $99 a month plus $199 setup.
- NiceJob says "no contracts" and "cancel anytime", and offers a 14-day free trial.
Side by side
| Podium | Birdeye | Broadly | NiceJob | |
|---|---|---|---|---|
| Prices published | No | No | Yes | Yes |
| Lowest published monthly price | n/a | n/a | $399 + $350 onboarding | $75 |
| Website | Ask sales | Ask sales | In the bundle, or $99/mo + $199 | $99/mo + $199 setup |
| AI phone answering | Ask sales | Ask sales | Bundle, or Premium (300 min/mo) | Not listed |
| Contract terms stated on the pricing page | No | "One contract", no length given | Month to month | No contracts |
A note on review requests
Whichever tool you use, ask every customer the same way. Google's policies don't allow businesses to ask selectively for positive reviews or to discourage negative ones, so be wary of any setup that sends only happy customers to Google. Our guide to honest review requests covers how to ask.
Where Zome fits
Zome asks every customer for a review after the job, the same way every time. It also builds the website from your own photos, with service and town pages, checks your Google profile and listings, and handles online booking, texting and missed-call text-back. The AI receptionist takes messages and requests visits.
Growth is $299 a month, or $249 billed yearly, with no setup fee and no contract. Every price is on our pricing page. Want to see where you stand first? Get a free report on your online presence.
Sources
- Podium pricing. Checked October 2, 2026.
- Birdeye pricing. Checked October 2, 2026.
- Broadly pricing. Checked October 2, 2026.
- NiceJob pricing. Checked October 2, 2026.
Spot a price that has changed? Tell us and we'll correct it.
