Help center
Answers for every part of Zome.
29 short, step-by-step articles for owners, written from the app as it works today. Pick a topic, or start with the most popular.
Browse by topic
8 topicsGetting startedClaim your new website, put it live, connect your domain and set up the basics.5 articlesYour websiteEdit your words, photos and design, ask Zome for changes, and set up services, towns and redirects.5 articlesRequests and bookingWork your inbox, set when customers can book, and answer every request fast.3 articlesEstimates and invoicesPrice a job, let customers accept online, then bill it and record the payment.2 articlesReviews and follow-upsAsk every customer for a review the same way, and bring customers back with reminders and campaigns.3 articlesPhone and textingYour Zome number, missed-call text back, the AI receptionist and texting customers.3 articlesCustomers, plans and referralsYour customer list, maintenance plans and members, referral links and each customer's own page.3 articlesYour accountYour plan and usage, your team, settings, opening hours, notifications and getting help.5 articles
Popular articles
New to Zome? Start hereGetting startedClaim your website and publish itTurn the website from your free scan into your own, make your changes, then put it live when you're ready.Getting startedConnect your own domainUse a domain you own, like harborplumbing.com, for your Zome website. You keep ownership of it.Requests and bookingYour inbox and request statusesEvery request from your website, booking page, calls and texts lands in Inbox. Move each one along as you work it, then book it.Reviews and follow-upsReview requests and private ratingsAfter each job, every customer gets the same request and the same Google link. Ratings they give in Zome are private feedback to you.Estimates and invoicesSend an estimate and get it acceptedPrice a request from your own services, send a link, and let the customer accept online. Accepted estimates land on your schedule.Phone and textingYour Zome number and missed-call text backA Zome number rings your phone. If you miss a call, the caller gets one text with your booking link and the call lands in Inbox.
Every article
Each one covers a single task, with the buttons and menus named the way they appear in the app.
Still stuck?
Ask the Zome team in the app, or contact us.
In the app, open Ask the Zome team (under Run in the menu, or More on your phone) and write what you need. Real people at Zome reply there. Can’t log in? Send us a message and we’ll reply by email.