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Help topic · 3 articles

Phone and texting

Your Zome number, missed-call text back, the AI receptionist and texting customers.

Your Zome number and missed-call text backA Zome number rings your phone. If you miss a call, the caller gets one text with your booking link and the call lands in Inbox.The AI receptionistWhen nobody picks up, an assistant answers instead of voicemail, takes a message and puts it in Inbox.Text customers from ZomeText customers from your Zome number and see their replies on the request, all in one thread.

Also useful

Your accountYour plan, usage and monthly limitsChoose your Zome plan, see what you've used this month, and what happens when you reach a limit.Reviews and follow-upsWhen a customer texts STOP or HELPWhat happens when a customer replies STOP, START or HELP to a text from your business, and how email unsubscribes work.
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