Help topic · 3 articles
Requests and booking
Work your inbox, set when customers can book, and answer every request fast.
Your inbox and request statusesEvery request from your website, booking page, calls and texts lands in Inbox. Move each one along as you work it, then book it.Booking windows, capacity and emergenciesChoose the time windows customers can ask for, how many visits fit in each, and how emergency requests come in.Instant replies and the still-waiting reminderCustomers hear back the moment they send a request. You hear about it right away, and get one nudge if nobody has answered.
Still stuck?
Ask the Zome team in the app, or contact us.
In the app, open Ask the Zome team (under Run in the menu, or More on your phone) and write what you need. Real people at Zome reply there. Can’t log in? Send us a message and we’ll reply by email.