Help topic · 4 articles
Email and text campaigns
Who can be messaged, what must be confirmed first, and when messages go out. Consent comes first.
Why do I have to confirm my email before I send?Zome sends campaigns and automatic marketing only after you confirm your login email, so we know it is really you.Why are my imported customers left out of campaigns?Customers you import are held back from marketing until you confirm, once, that they agreed to hear from you.How many messages can I send, and when do they go?Daily and hourly email limits, quiet hours for texts, your monthly text allowance, and what the Waiting notes mean.Why are my messages waiting in Follow-ups?Until texting and email are connected, Zome lines messages up in Follow-ups for you to send from your phone with one tap.
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