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Domains and going live

Connect an IONOS domain to Zome

Add two records in the IONOS DNS settings so your domain opens your Zome website.

In the app: Website, Domain tab, and your IONOS account2 min read

Your domain stays with IONOS. You only change two records in its DNS settings so that it opens your Zome website. You keep paying IONOS for the domain, and you can change the records back later.

Registrars rename their menus now and then. If a name below has changed, look for DNS, Manage DNS or DNS Records on your domain's page.

Before you start

Connect it

  1. In Zome, go to Website and open the Domain tab.
  2. Type your domain, like harborplumbing.com, and press Connect domain.
  3. Read the status on the tab. If it says Zome is connecting your domain, leave your records alone for now and keep your current website as it is. The tab tells you when to add the records.
  4. When the tab shows the records, copy each value with its copy button. You need an A record with the name @, and a CNAME record with the name www.
  5. At IONOS, open your domain's DNS page. As a guide, it has been found under: Domains & SSL, your domain, DNS, Add record.
  6. Add the two records, or change the ones that are already there.
  7. Save, go back to Zome and press Check now.

Things to look for at IONOS

  • If IONOS shows records for its own website hosting on @ or www, change those instead of adding new ones.
  • Keep any MX records if your email runs through IONOS.
  • If your domain already has an A record for @ or a CNAME for www, change it. Two records for the same name fight each other.
  • Leave the TTL at its default.
  • Do not delete any MX or other TXT records. They keep your email working. See Keep your email working when you move your website.

After you save

Changes usually show up within an hour. Press Check now again after a few minutes. When the status says Live, your website opens at your domain with HTTPS. If it is still waiting, see Why does my domain say Waiting for DNS?.

Your old website keeps answering at the domain until the records change. See What happens to my old website when I connect?.

Stuck? Ask in Ask the Zome team and say that your domain is at IONOS.

Related articles

Domains and going liveDNS in plain words: A, CNAME, TXT and MXWhat DNS is, what each record type does, and which ones you touch when you connect your domain to Zome.Domains and going liveWhy does my domain say Waiting for DNS?The badge turns to Live once your records are right and have spread. Usually that takes under an hour. Here is what to check if it doesn't.Domains and going liveHow long does DNS take to update?Records usually show within an hour, but there is no promise. Here is why, how to check, and when to ask for help.
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