Connect a Squarespace Domains domain to Zome

Your domain stays with Squarespace Domains. You only change two records in its DNS settings so that it opens your Zome website. You keep paying Squarespace Domains for the domain, and you can change the records back later.

Registrars rename their menus now and then. If a name below has changed, look for DNS, Manage DNS or DNS Records on your domain's page.

Before you start

• You need a paid plan or a trial to connect a domain. See Why does the Domain tab ask me to start a plan?.
• Only the account owner can connect a domain.
• Sign in to Squarespace Domains with the account that holds the domain. Not sure that it is Squarespace Domains? See How do I find out who holds my domain?.

Connect it

1. In Zome, go to Website and open the Domain tab.
2. Type your domain, like harborplumbing.com, and press Connect domain.
3. Read the status on the tab. If it says Zome is connecting your domain, leave your records alone for now and keep your current website as it is. The tab tells you when to add the records.
4. When the tab shows the records, copy each value with its copy button. You need an A record with the name @, and a CNAME record with the name www.
5. At Squarespace Domains, open your domain's DNS page. As a guide, it has been found under: Domain, DNS, Custom records, Add record.
6. Add the two records, or change the ones that are already there.
7. Save, go back to Zome and press Check now.

Things to look for at Squarespace Domains

• Squarespace Domains was Google Domains. If your domain used to be at Google Domains, it is here now: see My domain was at Google Domains: where is it now?.
• Use Custom records and add the records there. If the DNS page already lists records that point the domain at a Squarespace website, change or remove them, because two sets of records for the same name conflict.
• Once your domain opens your Zome site, a Squarespace website that used the same domain stops showing there. Keep it until you are sure the move worked.
• If your domain already has an A record for @ or a CNAME for www, change it. Two records for the same name fight each other.
• Leave the TTL at its default.
• Do not delete any MX or other TXT records. They keep your email working. See Keep your email working when you move your website.

After you save

Changes usually show up within an hour. Press Check now again after a few minutes. When the status says Live, your website opens at your domain with HTTPS. If it is still waiting, see Why does my domain say Waiting for DNS?.

Your old website keeps answering at the domain until the records change. See What happens to my old website when I connect?.

Stuck? Ask in Ask the Zome team and say that your domain is at Squarespace Domains.