Connect a Network Solutions domain to Zome

Your domain stays with Network Solutions. You only change two records in its DNS settings so that it opens your Zome website. You keep paying Network Solutions for the domain, and you can change the records back later.

Registrars rename their menus now and then. If a name below has changed, look for DNS, Manage DNS or DNS Records on your domain's page.

Before you start

• You need a paid plan or a trial to connect a domain. See Why does the Domain tab ask me to start a plan?.
• Only the account owner can connect a domain.
• Sign in to Network Solutions with the account that holds the domain. Not sure that it is Network Solutions? See How do I find out who holds my domain?.

Connect it

1. In Zome, go to Website and open the Domain tab.
2. Type your domain, like harborplumbing.com, and press Connect domain.
3. Read the status on the tab. If it says Zome is connecting your domain, leave your records alone for now and keep your current website as it is. The tab tells you when to add the records.
4. When the tab shows the records, copy each value with its copy button. You need an A record with the name @, and a CNAME record with the name www.
5. At Network Solutions, open your domain's DNS page. As a guide, it has been found under: Account Manager, My Domain Names, Manage, Change Where Domain Points, Advanced DNS.
6. Add the two records, or change the ones that are already there.
7. Save, go back to Zome and press Check now.

Things to look for at Network Solutions

• Look for Change Where Domain Points and then Advanced DNS. A simpler page there may only let you forward the domain, which is not what you need.
• If Network Solutions hosts your old website, its records point at that hosting. Change them only when you are ready to move.
• If your domain already has an A record for @ or a CNAME for www, change it. Two records for the same name fight each other.
• Leave the TTL at its default.
• Do not delete any MX or other TXT records. They keep your email working. See Keep your email working when you move your website.

After you save

Changes usually show up within an hour. Press Check now again after a few minutes. When the status says Live, your website opens at your domain with HTTPS. If it is still waiting, see Why does my domain say Waiting for DNS?.

Your old website keeps answering at the domain until the records change. See What happens to my old website when I connect?.

Stuck? Ask in Ask the Zome team and say that your domain is at Network Solutions.